Building a retail bank ….. from scratch!

Monzo has no branch and its users can only bank using a smartphone app. With over a million customers and nearly 178 million transactions last year, Monzo is one of the fastest growing bank in the UK. A recent survey by the “Which?” magazine puts Monzo at the top of the chart for customer satisfaction. So what’s the story behind this four year old digital bank? Let’s take a look.

The bank of the future – Tom Blomfield (CEO of Monzo)

The vision of a millennial

Not constrained by technology

The inside story

Links to Relevant Books

Leave a Reply

Your email address will not be published. Required fields are marked *